Support (Day) EU

Limassol · Publishers
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We are engaged in online advertising, and our main project is the support and development of an international online advertising platform that is among the Top 3 in the world.

Currently, we are expanding and looking for a Customer Service Specialist to join our Publishers team.

Обязанности

- Communicating with clients worldwide and answering their questions;

- Troubleshooting common (and unusual) problems;

- Actively collaborating with related teams;

- Large amount of training: we are very interested in the high quality of services, so we invest a lot of resources into the employee’s development.

Требования

- Upper-intermediate (B2) level of spoken and written English;

- Stress resistance, friendliness and strong communication skills;

- Willingness to work with routine and repetitive tasks;

- Strong troubleshooting and problem-solving skills.

Условия

- Official employment and medical insurance;

- Transparent motivation system and bonuses;

- Structured training and onboarding with a dedicated mentor;

- Hybrid work model with the opportunity to work remotely after successful completion of the probation period;

- 9:00 - 21:00 are the working hours (2-on, 2-off schedule);

- Cool corporate culture where you can find friends;

- Modern, comfortable office in the Germasogeia area, Limassol;


Benefits:

- Compensation for courses and conferences;

- Compensation for English and Russian/Greek lessons;

- Compensation for sports activities. 

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