Publisher Support Night (CY)

Currently we are expanding and we are looking for a Customer Service Specialist (night shift work) for the Publishers team.

Schedule: 2/2 for 12 hours, starting from 9pm up to 9am (GMT+3) (working remotely is available).

• Communication with the clients all over the world, answering their questions via Live Chat (Intercom), email and other communication channels;
• Troubleshooting common (and unusual) problems with online advertising;
• Active cooperation with the related teams;
• Large amount of training: we are very interested in the high quality of services, so we invest a lot of resources into the employee’s development.

• Stress resistance, friendliness and communication skills;
• Willingness to work with the routine and similar tasks;
• Oral and written English - B2 level;
• Troubleshooting and problem solving thinking.

• Official employment and private medical insurance;
• Transparent motivation system and bonuses;
• Compensation for professional courses and industry conferences;
• Compensation for English / Greek lessons;
• Compensation for sports activities;
• Friendly corporate culture with regular team events and meetups.